What’s in a Name?

Dale Carnegie recognized a simple fact: that people like to hear their name spoken. Why is that? Is it only an ego-satisfying thing? I’ve had encounters with salespeople who used my first name to influence me toward making a purchase. Instead, their efforts produced the opposite effect. Why was I turned off? Because they invoked […]

Love Story

The 1970 movie, Love Story, produced a memorable catchphrase: “Love means never having to say you’re sorry.” While that line had its day, many people have rightly criticized this statement. Never telling someone you’re sorry when you mess up is a sure way to kill a relationship. Love moves us to express regret when we […]

Live with Compassion

Few events evoke such sadness and pain as a school shooting. A host of options are currently under debate in the public square. It seems to me, however, that each of these ideas works by suppressing behavior and does nothing to change the underlying health of our society. Is there anything we can do in […]