Dealing with Difficult People

Conflict with others happens, even when we try our best to get along with everyone. Hopefully, you’ve learned how to bring most of your differences to a peaceful end. Even so, there will always be individuals who seem more challenging to get along with. So, how should we approach these people and situations?   Three […]

Take Heart

The word, encourage, comes from the Old French, encouragier, which means “to make strong” or “to give heart.” We all seem to need and thrive on encouragement. So what makes our hearts faint and in need of strengthening?   The Faint of Heart A major heart-weakener is fear—the anxiety or anticipation of something we perceive […]

A Person of Importance

Early in my first year of medical school, I attended a class that discussed the physician-patient encounter. I was impressed when the professor urged us to approach our patient as the “guest of honor.” While at the time, it seemed he overplayed the concept a bit, the message still stuck with me. Years later, when […]