Do You Really Care?

As a teenager, I was terribly shy and had a hard time conversing with people. That began to change after a conversion experience. As God healed me, I started to reach out to others. Over the years, I have found that those who show a genuine interest in others are a minority, and perhaps, evenContinue reading “Do You Really Care?”

What’s in a Name?

Dale Carnegie recognized a simple fact: that people like to hear their name spoken. Why is that? Is it only an ego-satisfying thing? I’ve had encounters with salespeople who used my first name to influence me toward making a purchase. Instead, their efforts produced the opposite effect. Why was I turned off? Because they invokedContinue reading “What’s in a Name?”

A Person of Importance

Early in my first year of medical school, I attended a class that discussed the physician-patient encounter. I was impressed when the professor urged us to approach our patient as the “guest of honor.” While at the time, it seemed he overplayed the concept a bit, the message still stuck with me. Years later, whenContinue reading “A Person of Importance”

Transform Your Relationships Using the SINGLE Approach

After first beginning as a salesman, Dale Carnegie went on to become a renowned public speaker, author, and teacher. Over the decades, his books and training courses have influenced millions—helping people to build confidence and become more effective managers, businessmen, and public speakers.   I read his book, How to Win Friends and Influence People, shortlyContinue reading “Transform Your Relationships Using the SINGLE Approach”