What’s in a Name?

Dale Carnegie recognized a simple fact: that people like to hear their name spoken. Why is that? Is it only an ego-satisfying thing? I’ve had encounters with salespeople who used my first name to influence me toward making a purchase. Instead, their efforts produced the opposite effect. Why was I turned off? Because they invokedContinue reading “What’s in a Name?”

Jedi’s and Cookie-Cutters

The year 1977 saw the release of a fantastic movie: Star Wars: A New Hope Awakens. The first Star Wars movie introduced Luke Skywalker and began the story of his journey to become a Jedi knight and how he and his companions saved the galaxy from the evil Empire. Their success depended, in part, onContinue reading “Jedi’s and Cookie-Cutters”

Unwanted

As a teenager, I often felt invisible and ignored. People didn’t hate me; they just acted like I didn’t exist. As I matured and became more assertive, I encountered more active and aggressive kinds of rejection. People who didn’t even know me would use spiteful words, spread gossip, or refuse to speak with me. SometimesContinue reading “Unwanted”

Alone

My junior year in college had been a good year, but I felt a bit sad as the end of the term drew near. Several close friends would be graduating and moving away. Although we would keep in touch, I sensed the separation would change our relationship, and I mourned the loss. As I reflectedContinue reading “Alone”